Oristelo brings your front office, revenue, OTA channels, restaurant, housekeeping, banquets and accounts together on one cloud platform. A dinner bill reaches the guest folio the moment it is signed, OTA bookings land on your tape chart instantly, and the night audit posts straight to your ledger.
Runs in any browser · GST invoicing built in · 21 products, priced per room
Works with the OTAs, payment gateways and accounting tools you already use
Logos are trademarks of their owners and show the services Oristelo connects with.
Tape chart, rate grid, channel log, floor plan, audit checklist and the morning report — drawn here so you can see what each one is for.
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Change the base price and linked plans move with it. Stay rules are set per date and sent to every OTA.
Each message in and out is stored with the OTA's response, so disagreements with a channel are easy to resolve.
Each tile updates as your attendants finish cleaning and supervisors inspect.
Runs at the time you pick — and only once the business date has really finished.
Occupancy, ADR and RevPAR for each property, emailed daily.
Illustrations of the screens' jobs — figures are examples.
20 modules are available today. Open any of them for the detailed guides — 158 in total, each explaining one feature in plain language.
Run your front office from one screen: rooms down the side, dates across the top, each stay a bar with its rate and rules above. From the moment a booking is made, check-in, folio, registration card, GST invoice and checkout share one record. Restaurant charges land on the folio ahead of the guest arriving at the desk, and the invoice goes to the company that booked.
Guests book on your own website at your own rates, with no OTA commission. They can pay through a secure payment link before they arrive, and every confirmation comes from your hotel's address so replies reach your team.
Search availability across all your properties, book any of them from one screen and offer a guest a sister hotel when one is full. Every property runs on its own business date, and each booking records where it came from.
Your OTA connection is built in, with no second subscription. Rates, availability and restrictions go out the instant they change; new bookings, amendments and cancellations reach your chart within the same call. Every push and incoming call is stored with its request and response, over the AxisRooms link to Agoda, Booking.com, Cleartrip, Expedia and Go-MMT.
Price every plan on a single form: seasons, extra adult and child charges, the gap between EP and CP, minimum stays and stop-sells. Enter it once and it flows to your chart, booking page and OTA Channel Manager. The GST slab is picked from the tariff automatically, and guests pay exactly the rate entered at booking.
Oristelo reads your bookings every hour, compares each night with your usual pace and suggests a price for every room type with the reasons spelt out. Your floors, ceilings and locked dates are always respected, and nothing changes until someone approves it.
Keep a target rate for every room type on one board, cost your meal plans from per-person charges and include OTA commission in the picture. Preview each price change, then publish it to every channel in a single step.
Track your own property and your competitors in one list, pick dates and occupancy, and refresh every price at once — so you know where you stand before you move a rate.
There is nothing to import. Everyone you have sold to — guests, companies, travel agents — is already in Hotel CRM, with stays, ADR, room nights and balance due beside the name, because it reads the record your front office writes. Enquiries move across a stage-weighted board, calls and messages share one timeline, and do-not-email is never overridden.
Handle corporate clients the way they really work — a parent company with many offices, every office registered for GST separately — with contracted rates, credit limits, billing rules and a full receivables ledger with ageing.
Send confirmations, payment links and updates from templates written in your voice, and keep an outbox that shows every message, who sent it and whether it arrived.
Manage tables and menus, print KOTs per kitchen station, split bills and merge tables. Settle at the counter or charge to a room, where it shows directly on the guest folio. It suits a standalone restaurant with no hotel, and a hotel group running outlets across its properties.
Book halls by the hour just as you book rooms, keep a calendar for each venue and issue a BEO for every function. Event charges post to the same folio as the guests' rooms. Each event has its own ledger, so a wedding booked months before it is billed still shows whether it made a profit.
Every room keeps a full history, and each clean carries a type, checklist and cost. Attendants tap through steps on a phone that works offline, supervisors clear rooms on an inspection sheet, and guest requests run on a timer. Days are planned from bookings, split evenly and passed on with written handovers, and the app estimates each room's cleaning time and suggests the next move.
Report faults from the desk or the room, track them to repair against a deadline set by severity, schedule preventive rounds and public-area checks, and keep lost property and damage charges properly documented.
Your hotel's day closes automatically at your chosen hour, posting each room night, marking no-shows and updating the OTAs. A day that is not over cannot be closed. Read any closed day as one statement, see every system log on one page, and get one morning report for all your hotels.
Your hotel keeps its own books here, not an export to someone else's ledger. Each night audit posts to a double-entry ledger for every legal entity, and receivables, payables, TDS, banking, gateway and OTA settlements, GST filing and e-invoices all draw on those journals. If your accountant uses Tally, Zoho Books or QuickBooks, each day reaches them once only.
Every report reads live data and says plainly when it cannot. You get the manager flash, an occupancy heatmap across your hotels, bill-by-bill revenue, a two-way channel report, the closing statement for each audited day, and the owner's daily email. All are view-only, open to anyone who can sign in, and several can be scheduled to your inbox.
This is the foundation under every module: one database protected with row-level security, sign-in that starts with your hotel ID, and roles that control access down to single buttons. One account can hold a large hotel group or a lone restaurant, support access is granted for a limited time, and a help manual ships with every screen. Every refusal is worded for the staff member at the counter, which matters far more in year two than in any demo.
Nightly encrypted backups proven by test restores, monitoring every five minutes, watched scheduled jobs and releases tested on a copy of real data before they go live.
Built for properties with unreliable connectivity. The sync and invoice-numbering foundations are complete; the front-desk app that runs while disconnected is still in development.
Managed services delivered by people, working inside your Oristelo account — for hotels that do not have a specialist in-house.
Each team signs in to the screens it needs. Every module works on the same live data, and outside services such as OTAs, gateways and your accountant's software connect to the platform once.
Eight moments of a guest's stay, each handled by a different module — all working from the same data.
Your OTA booking appears on the tape chart the moment the channel sends it, and your remaining rooms are updated on every other channel straight away.
Guests who book on your website pay your price with no commission; your reservations team can also book any hotel in the group from one screen.
Registration card, room and folio are created together, and the guest profile is shared by every property you run.
Your server posts the bill to the room and it lands on the folio instantly — nothing to re-key at the front office.
A GST invoice is raised in the name of the company that made the booking, restaurant charges included, and the balance settles to zero.
Your attendant ticks each step on a phone, a supervisor inspects, and the room history records every visit.
At the time you set, room charges post, no-shows are flagged and the day closes into your ledger — never before the date has turned.
One mail before breakfast with every property on its own line, while your accountant already has the day in Tally, Zoho or QuickBooks.
When the PMS, POS, channel manager and accounts are separate products, the same guest gets typed in several times and bills have to be matched by hand. Oristelo avoids that by keeping everything in one place.
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No end-of-day transfer and no manual matching — the F&B bill is part of the folio as soon as the table closes.
Preferences noted by housekeeping, stays recorded by reception and accounts managed by sales stay together.
The audit and the outlet closing write the day's journal for you; export it to your accounting software once.
Modules are designed to work together, so you cannot replace one of them with another vendor's product.
Oristelo is hotel management software that runs in the cloud, made for Indian hotels. It covers front office, rate management, revenue management, dynamic pricing, rate shopping, OTA distribution, a booking engine, central reservations, CRM, F&B point of sale, housekeeping, night audit, banquets, accounting and analytics — all sharing one live database. Hotels without an OTA specialist can also hand their OTA accounts to our OTA Management team.
Nothing to install. Your reception, outlets, reservations office and sales staff use a normal web browser and log in with your property code plus their own email and password. Room attendants use the housekeeping app on their phones, which keeps working through patchy Wi-Fi.
Yes, at no extra cost. Price, availability and stay rules flow to Booking.com, Agoda, Expedia, Go-MMT, Cleartrip and Desiya as soon as you change them, and new OTA reservations show up on your tape chart within seconds. OTA Channel Manager →
Yes. Every night of a stay is taxed at the slab that applies to that date, each property numbers its invoices in its own series, F&B carries its own rate, and qualifying B2B invoices are registered for an IRN. Hotel Accounting →
Yes. You enable modules property by property — a café can use only the F&B point of sale without ever seeing room inventory. Whatever you enable shares the same data. Restaurants and cafés →
Staff only see what their role permits, and those rules are enforced inside the database rather than just hidden on screen. Our support team cannot open your property unless you grant time-limited access, and each session is recorded. Security & Administration →
A balanced double-entry journal for each legal entity, every night, after the audit. It can be pushed to Tally, Zoho Books or QuickBooks, or your accountant can work directly in Oristelo, including GST returns.
A monthly fee per room that includes every module. Hotel groups get a single invoice for all properties, and restaurants without rooms are billed per outlet. See plans →